Very often, we’ll find ourselves writing a custom application (whether scoped or global) that requires some “setup” by the admin who installs it. Maybe we’re writing the app to be distributed to multiple ServiceNow customers, each with their own environments and needs; or maybe the app just requires a unique setup process in each instance we promote it to. Whatever the case, I’ve often had cause to want to build my own “guided setup”.
Unfortunately, for some reason, ServiceNow has made it difficult to create a guided setup in our own development instances.
In this article, we’re going to learn how to get around those limitations; then, we’re going to learn how to build a guided setup ourselves!