If you typically use a single account for your "admin" duties, as well as for creating and updating tasks, approving changes, and so on, it would be easy to accidentally utilize your "admin override" functionality without even knowing it. There is no notification or other indicator when you're only able to see some option because you're an admin and thus overriding an ACL! You might end up accidentally making some change that you shouldn't be able to make, such as approving or changing the state of a change record that would otherwise be locked down.

To avoid this, some companies require that admins have two separate accounts: one "normal" account with their group's non-admin roles, and a separate "admin" account that they must log into locally on the instance. This is an okay solution, but requires a lot of flipping back-and-forth, makes it difficult to update tickets as you're working on stuff, and often leads to people just using their admin account for everything because it's more convenient. There is however, a better way! To avoid accidentally using your "admin powers" when you don't mean to, you can simply set the admin role to an elevated privilege!

Click “Read more” to find out how!